The pan-Canadian Pharmaceutical Alliance (pCPA) is a stand-alone organization whose membership includes provincial, territorial, and federal public drug plans. We’re committed to respecting your privacy and protecting your personal information, whether you’re visiting our website or providing contact information. This policy describes how we collect, use, and disclose information collected through the pCPA website.
Collection of information
We collect only the personal information that you provide voluntarily. Personal information (including name, address, phone number, and email address) isn’t collected unless specifically and clearly requested.
Only those staff members directly involved in relevant activities — like responding to a request or preparing website analytics — have access to this information.
Website analytics and cookies
When you browse or download information from our website, our servers automatically collect limited amounts of standard information for web traffic monitoring and statistical purposes. The information is analyzed for operational trends, performance, and for ways to improve our sites. The pCPA isn’t able to identify you from this type of information. We collect the following standard types of information:
- Internet protocol (IP) addresses of the computers being used to access our site
- Operating systems and the types and versions of browsers used to access our site
- Internet service providers used by visitors to our site
- Dates and times users access our site
- Pages visited
- Keywords users enter into our search engine
- Names and sizes of files requested
This information is processed in a way that doesn’t identify the user. Rather, it’s used in an aggregate form to understand how visitors use our website and how we can better serve visitors. We rely on a third-party tool, Google Analytics, to evaluate the use of our site and website activity. Cookies used on our website don’t give us access to anything on your hard drive and can’t do anything to your computer. Cookies are encrypted for security purposes to make any information in the cookie unreadable to anyone except the pCPA.
Most web browsers automatically accept cookies. However, you can choose to set your web browser to detect and reject cookies, to accept cookies from all sites, or to prompt you whenever a site wants to send you a cookie. If you choose, they may be used to “remember” your password and make it easier and faster to log in to certain sites. Check your browser’s Help files to learn how to do this.
Declining cookies may prevent you from taking full advantage of our website.
Use of information
Personal information collected by the pCPA is used only for the purpose it’s collected for (such as responding to enquiries), unless you specifically agree to the use of your personal information for additional purposes.
The pCPA will not share, rent, or sell your personally identifiable information with any third parties.
Third-party websites
As a convenience to our website visitors, the pCPA website may contain links to third-party websites. Those sites aren’t covered by this policy. We invite you to examine the privacy policies and terms of use of third-party websites when you access them. The pCPA isn’t responsible for the privacy practices or content of any third-party website.
Legal disclaimer
We may disclose personal information when required by law or in the good-faith belief that such action is necessary to conform to the edicts of the law or comply with a legal process served on our site.
Contact us
If you have questions, comments, or concerns regarding our privacy policy, please contact us.
For information about the privacy laws of the different jurisdictions of the pCPA, please refer to their respective websites.
Updates to our privacy policy
Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access or disclosure.